L-R: June Caffyn Littlehampton Manager, Alan Gammon Littlehampton Trustee, Donna Eade NFSUK, Patricia Naismith Braehead, Christine Olsen Braehead Manager, Claire McMackin High Wycombe.
Congratulations to Braehead Shopmobility in Glasgow who took home this year’s Tom Hillier Award.
On the 30th of November Representatives from the healthcare industry gathered together at the Park Plaza Riverbank Hotel to celebrate 2017 and those who made it a great year. Hosted by the British Healthcare Trades Association (BHTA) and compared by Baroness Tanni Grey-Thompson the awards recognised marketing campaigns, products, services and individuals. Among those awards presented on the night was the NFSUK Tom Hillier Award. This year the Judging panel chose not only to award the trophy to the most exceptional scheme but also to recognise some of the schemes who showed outstanding service to the public.
Highly Commended schemes were:
High Wycombe Shopmobility
A special award was issued to Alan Gammon and Littlehampton Shopmobility for their outstanding contribution to the National Mobility Register (www.nmruk.org). The award recognised Littlehampton as the pilot scheme for the register which was nationalised in March 2016.
It was a great evening of celebration for all the hard work everyone had put in over the last 12 months and we were delighted to have 3 of our schemes in attendance to collect their awards.
December 13, 2017 | Donna Eade
The NFSUK is managed by the British Healthcare Trades Association (BHTA) and as such members of the NFSUK sign up to abide by the BHTA Code of Practice. This Code of Practice is overseen by the Chartered Trading Standards Institute (CTSI) and this means those signed up to the code promise
- Not to pressure sell
- Not to cold call
- Not to sell anything to you that isn’t fit for purpose
This is why the NFSUK recommends buying from a BHTA member. To help you easily find BHTA retailers, we have now introduced BHTA retailer companies to our website. All you have to do is click on the categories above the map on the home page and select Retailer, this will bring up all the current BHTA retailers we have listed. You can then filter this by adding the town you wish to shop in, into the search bar to see if there are any local to you. We hope that the list of retailers will increase over the coming months so please check back regularly for the most up to date listings.
You can tell a BHTA member by the display of the BHTA and CTSI logo seen to the right. Members will often have this logo on their website and displayed within their stores.
If you have any questions regarding this new feature or questions about BHTA members then please email us at firstname.lastname@example.org and we will try our best to answer them for you.
November 29, 2017 | Donna Eade
Every Penny Counts
The National Federation of Shopmobility is a non-profit organisation, we are lucky to have members of the public who wish to donate to the work we do and help us help shopmobility schemes across the UK.
Until now we haven’t had an easy way that this can be done, however, last week our donation button went live on our website. You can now donate easily with any major credit or debit card through our PayPal account. You do not have to set up a PayPal account to do this and you can decide how much you donate.
If you have a local scheme we would love for you to donate directly to them. However, if you don’t have a local scheme or you want your donation to benefit as many schemes as possible then we would be glad to accept your donation to further the work we do with shopmobility schemes.
To donate just hit the donate button below and PayPal will walk you through the process step by step. We are not able to claim gift aid as we don’t charge VAT.
November 10, 2017 | Donna Eade
BHTA, NFSUK Staff, along with Chairman of Littlehampton Shopmobility and last years winners Basingstoke Shopmobility
If you haven’t voted for your scheme you have until tomorrow to do so. The Tom Hillier Award is an award that recognises outstanding service within the National Federation of Shopmobility. Every scheme in the federation is eligible and it is you the public who tell us why your scheme should win. Shopmobility is a unique experience and we get lots of entries telling us how wonderful the staff are and how helpful and friendly they are. All schemes should be very proud of the fact they are known for their great customer service.
However, the Tom Hillier Award needs something that goes above and beyond this to set the scheme apart from the others. So if your scheme has helped you in a way that goes above and beyond the usual great service they provide do let us know. And if you’re too late to tell us this year save it and let us know next year.
This year the Tom Hillier award will be presented at the British Healthcare Trades Awards Dinner hosted by the BHTA (British Healthcare Trades Association) and is being held in London and Baroness Tanni Grey Thompson will be presenting the awards. The very best of luck to all those who have entered this year and Thank You for another year of super customer service.
September 29, 2017 | Donna Eade
We will be posting news from the NFSUK and also from our members, so stay tuned and check back often.
You may have noticed we have a countdown timer for the deadline of Tom Hillier award nominations on the right of the page. If you haven’t yet nominated your scheme go to the public information tab above and click on the Tom Hillier Award and you can download your form or nominate online HERE
We will be sharing information on the National Mobility Registration Scheme owned by the NFSUK for the benefit of its members and you can find out more about that service over on the NMR site at www.nmruk.org
Did you know we have printed the Shopmobility directory again for the first time since 2012 there is a new magazine available at all member schemes so drop in today and get yours. Priced at a recommended £4.99 the magazine is full of interesting articles and news as well as containing an up to date list of all the schemes that are joined to the NFSUK.
If you have your copy we would love to hear what you think? We have created a short survey that will take no more than 3 minutes to fill in. Please give us your opinion and feedback so we can make the magazine even better. Your opinions matter please fill in the survey below.
August 4, 2017 | Donna Eade