MANCHESTER: TRAFFORD CENTRE SHOPMOBILITY

Added by TraffordShopmobility

1 review

Listed in Shopmobility

  • L40E 1 Peel Ave THE TRAFFORD CENTRE MANCHESTER M17 8BN
  • 0161 747 2684
Managed as: Charity
Charges Apply: Yes
Advanced booking required: Yes

shopmobility

June 2, 2017

CROOKS, CHARLATANS AND CONMEN. We arrived for 2:00 on the dot, paid for an hour, stayed an extra hour and expected to pay the difference. On paying we were told we had hired from 1:15 not 2:00, a 100% charge increase.
This went round and round with truly appalling customer service, no trust in customers it was all ‘the computer says no’ service levels of scorn and disbelief.
Eventually we managed to dig up a photo of us outside the trafford center with a timestamp on it, but even then we were being told to ‘watch the time for your next visit’.
I’ve never been so incensed by these people, they are preying on disabled people’s requirements (bad enough you have to pay really), do not let them con you, forward your complaints on accordingly and call these scumbags out.

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